FREQUENTLY ASKED QUESTIONS

WHAT IS PRIMUS?

Primus is a complete Exocad tooth library created for natural morphology, aesthetic restorations and efficient digital dental workflows.

WHAT IS INCLUDED WITH PRIMUS?

Primus includes the complete upper and lower tooth library, ready-to-install library folders and installation instructions.

HOW WILL I RECEIVE THE PRODUCT?

Primus is a digital product. After successful payment, you will receive access to the product files. No physical item is shipped.

IS PRIMUS COMPATIBLE WITH EXOCAD?

Yes. Primus is designed for Exocad DentalCAD workflows. Please verify compatibility with your software version before purchasing.

CAN I GET HELP WITH INSTALLATION?

Yes. For questions about downloads, installation or your order, contact Cusperva Support at super.maksacom@gmail.com.

CAN I SHARE OR RESELL THE LIBRARY?

No. The product is licensed to the original purchaser only. You may not resell, redistribute, share, rent or upload the library files to file-sharing services or marketplaces.

WHAT IS YOUR REFUND POLICY?

Because Primus is a digital product, refunds are generally not available after the files have been accessed or delivered. If you have a technical problem with your download or receive an incorrect file, please contact us within 14 days of purchase. Read our Refund and Returns Policy for full details.